What we do: How we do it

It would be telling if we told you all our secrets, but actually the technologies we use leverage established email methods and applications.

Our LiveLink solutions tweak existing email technology and apply a unique usability and accessibility layer over the top, meaning people can not only create and send compelling, well presented emails, but also track their opening.

Until now it was not possible to easily create dynamic HTML emails for the average user - nor determine email opening without complex back end systems - usually the preserve of the marketing team who had access to this technology. Nor could the average user have a unique Personalised URL address to display their content and have a matching identity related to email content.

Now everyone can send branded emails, include multimedia content as a LiveLink - and because they can track the opening, easily determine follow up with their prospect. It's powerful.

LiveMail is our 1-to-Many campaign tool and is a premium product offering many benefits over the other 'one solution fits all' products.

Our core differences with our competitors are:

1. 1. Delivery: We average at 99.8% which is amongst the highest in the world (we put an immense effort into white listing and authentication technologies).
2. 2. Usability: LiveMail is quick and easy to use, saving valuable people time and offers comprehensive email tracking and reporting
3. 3. Integration Use our integration solutions to maximise business processes, replace snail mail accounts with e-billing and incorporate our solutions within your contact centre and back end CRM type environments
4. 4. Implementation setting up our solutions is straight forward and quic k.

For LiveLink:

1. 1. Setting up your email environment to pass traffic via our servers so we apply templates, tracking and behaviour rules
2. 2. Setting up company and user account online to ensure identity, security etc.
3. 3. Establishing a PURL's solution for users.
4. 4. Designing templates, or using our pre established template designs.
5. 5. For large enterprises solutions you may want to install our software on your servers.
6. 6. Costs: Paying a small set up /maintance fee - and a user licence fee (per person, per month).

For LiveMail:

1. 1. Installing our application to user(s) computers and creating accounts.
2. 2. Designing templates.
3. 3. Costs: Paying a small set up fee, template design costs, maintance fees and small email traffic fees.

To find out more about our technology, or ask us more specialist questions, please contact us.